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5 Feb
2023
Full-Time Technical Writer – Remote – Aswān
Job Description
We need a Technical Writer. You’ll produce, edit, and arrange highly technical content for internal and external audiences. You’ll be responsible for procedural and technical documentation. As a technical writer, you must produce conceptual overviews, processes, and knowledge center articles and FAQs without using jargon.
Job Title : Technical Writer – Remote
Location : Aswān, Aswan, Egypt
Salary : $ 24.07 per hour.
Company : PNM Resources Inc
Job Type : Full-Time
Qualifications:
- Produce and update documentation on product features, such as user manuals and operations instructions as well as flow charts and video scripts.
- Everyone who has a role in or is involved in a project is informed of any changes that may affect them.
- It is the responsibility of this position to ensure that the department has the necessary number of personnel, to identify high- and low-performing workers, to devise suitable strategies for employee advancement, and to actively engage and inspire staff members.
- Build and update product manuals and other customer communications utilizing technical materials, industry standards, cross-functional input, and direct engagement with devices and software.
- Prepare, prepare and finalize any publications or technical communications, ensuring that the message and layout are consistent across all of them.
- As a representative of the Technical Publications department, they go to meetings for the change control board, document approval, and information gathering.
- As a member of a cross-functional team, submit monthly documentation and deliverables on time. Learn about our product/technology so that you can explain how it works and why it is vital.
- Architect, develop, publish, and manage the technical product documentation for both internal and external audiences. This documentation includes user manuals, references, integrated UI content, and release notes.
- Maintaining enough staff, recognizing and developing top and bottom performance, and actively involving and inspiring employees are all part of this process.
- In order to effectively manage both the ongoing operations and the long-term predictions, senior management is tasked with assisting in the development of organizational structure, resources, and processes.
Skills:
- Bachelor’s degree in English or another discipline that is closely relevant, with prior experience producing structured documentation in Adobe Framemaker (i.e. SGML, XML, ATA task numbering, generally DTDs/schema, elements and attributes).
- Self-confidence in one’s ability to make the right writing decisions without supervision being able to operate both individually and collaboratively At all levels of an organization’s hierarchy, effective communication skills are essential.
- Develop and manage information structures for technical documentation, including Knowledge Management and CMS systems. Code, scripts, diagrams, and documentation review experience
- Technical communication covers but is not limited to technical writing, instructional design, technical editing, copyediting or proofreading, quality assurance, and user experience design. 7+ years of expertise in technical communication
- Experience with the collection of feedback and the evaluation of the effectiveness of documentation efforts (i.e. usage analytics, real-time critical feedback, gathering business feedback, et al)