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19 Aug
2023
Full-Time Product Marketing Specialist – Banda
Job Description
The Product Specialist maintains internal product data, generates reports, and analyzes data to assist Product Managers and the Category Management team in making business decisions. Back orders, discontinuations, product transitions, and replacements are handled in collaboration with the Distribution and Operations departments.
Job Title : Product Marketing Specialist
Location : Banda, Uttar Pradesh, India
Salary : $ 17.42 per hour.
Company : MSCI
Job Type : Full-Time
Qualifications:
- Leading initiatives connected to product transitions, product discontinuation/replacement/back-ordering by the manufacturers Assists the Operations team in coordinating and communicating the project’s strategy.
- Provide excellent technical and customer service assistance to internal and external customers.
- Monthly, we review a comprehensive list of products we’d want to offer. This list contains redundant, outdated, and non-value-added content from all KOB.
- Perform on-site repairs and/or assist/direct customers with repairs or start-up of business goods as needed in order to provide the best possible service for the firm’s products.
- You’re the one who answers the phone when a client has a problem. This involves providing updates to customers and assisting with escalations as needed.
- In order to supply clients with appropriate solutions, you’ll need to stay on top of relevant product offers, scope papers, and department rules and procedures.
- working as a part of a diverse team on the introduction of an innovative product. As a part of your job, you may also be requested to give customer presentations on a regular basis.
- Create product documentation that can be utilized by both the company’s internal staff as well as its customers in order to facilitate mass solution adoption.
- Aids in acquiring a comprehensive awareness of the product’s market, rivals, consumer wants, distribution methods, and company offerings
- Help internal teams define and prioritize an advertising solutions product road map by serving as the ‘voice of the customer’.
Skills:
- Assisting non-technical persons in comprehending complex concepts.
- Advertising products and ad serving technologies, together with past expertise in an online advertising job, are required.
- Strong team member with a good mindset who is passionate about delivering World Class Customer Service.
- The capacity to stand for long periods of time while retaining emotional maturity and stability, as well as a sense of humor, is necessary.
- Quickness and agility in meeting deadlines and changing priorities.