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20 Jan
2023
Full-Time Assistant Medical Front Desk Clerk – Owerri
Job Description
The Medical Front Desk Clerk’s primary responsibilities will be to work as part of a team to greet patients, answer phones, schedule appointments, and communicate regularly with the billing department. Effective communication skills and the ability to interact cordially with patients and coworkers are essential for this position.
Job Title : Assistant Medical Front Desk Clerk
Location : Owerri, Imo, Nigeria
Salary : $ 30.18 per hour.
Company : SunGard Data Systems Inc.
Job Type : Full-Time
Qualifications:
- ability to reliably collect all required patient paperwork and verify its accuracy.
- Remind prospective customers and customers who don’t often use your services of forthcoming appointments.
- Assist patients with checking in and exiting, as well as with future appointment scheduling, when they visit the clinic.
- Always be well-versed in all of your company’s offerings so you can quickly and accurately respond to inquiries from customers.
- Schedule appointments while keeping the schedule efficient and delivering exceptional service to the patient.
- Positively and professionally greet all visitors, staff, and families entering the Center.
- Sign in any packages sent to the Center and let staff know they’ve arrived.
- Other duties as assigned in order to meet departmental and agency goals for the site.
- Greeting visitors, screening incoming calls, and relaying messages as needed are all part of the front desk receptionist’s responsibilities.
- Collect charges – controlling credit extended to patients, filing, collecting and expediting third-party claims.
Skills:
- Pay close attention to what the patients want, answer their questions, and inform them as much as possible about the procedure.
- Possess excellent organization skills and the ability to manage a wide range of duties and responsibilities effectively while putting up a lot of effort.
- Ability to get along well with others and build trusting relationships with customers, coworkers, and superiors; skill in fostering a favorable work environment by one’s demeanor and interactions.
- A minimum of one year of administrative experience is required, preferably in a hospital setting as a receptionist.
- Make use of your stellar communication skills to build rapport with patients, schedule procedures, and set up appointments.